<h2>Welcome to Screenjelly's center for help, troubleshooting, support, and discussion!</h2> <h3>The Basics</h3> <p>One of the Screenjelly Helpdesk's features is a set of articles from the Screenjelly team laying out <strong><a href="http://ask.screenjelly.com/forums/57993/entries">the basics</a></strong> of the service for you:</p> <ul> <li><a href="http://ask.screenjelly.com/forums/57993/entries/48014">System Requirements</a></li> <li><a href="http://ask.screenjelly.com/forums/57993/entries/48015">Accounts</a><br /></li> <li><a href="http://ask.screenjelly.com/forums/57993/entries/48016">Recording</a></li> <li><a href="http://ask.screenjelly.com/forums/57993/entries/48018">Tweeting, Emailing, and Sharing Recordings</a></li> <li><a href="http://ask.screenjelly.com/forums/57993/entries/48020">Browsing and Viewing Recordings</a></li> </ul> <h3>Troubleshooting</h3> <p>Another Screenjelly Helpdesk feature is a section for <strong><a href="http://ask.screenjelly.com/forums/57991/entries">troubleshooting</a></strong>, where you can find articles about issues many users encounter before you submit a formal support request. You can also use this section of the helpdesk to discuss ways to troubleshoot problems with the Screenjelly team and other users.</p> <h3>Submit a Request</h3> <p>If you've taken a look at The Basics and Troubleshooting and still need some help, you should <strong><a href="http://ask.screenjelly.com/requests/anonymous/new">submit a request</a></strong>. We'll need your email address so we can get back to you, the subject of your request, and a description of your request. You'll also have to type two words from a funny image so we can make sure you aren't a robot. Feel free to use the form for anything from submitting feedback to reporting a bug, and be sure to be as detailed as possible.</p> 2009-07-27T14:00:51-07:00 57170 652 49077 false true true true 0 Omer Zach 3105305 2009-07-30T16:14:55-07:00